Free Advice From…
You’ve got questions, the pros have answers. This week, Nicole Lapin, a New York Times best-selling author and host of the podcast “Money Rehab,” is spilling the tea on her best bill negotiation tactics.
First, can I negotiate my bills?
Negotiating utilities is often easy, but you’ll have the best luck if you have a choice of provider. For example, there are so many cell phone companies. It’s easy to find out what you would pay a competitor, then call your provider and ask them to match that price. If they don’t? Well, you know where to take your business.
How can I prep for getting a “no”?
Before going into a negotiation, write a script and practice. Imagine what someone saying “no” will feel like and try to think of a response. Practice it so that when pushback comes, you can take a deep breath and tee up your next argument naturally. It’s okay to be nervous. If it was easy, everyone would do it.
Top tips to become a master $$$ negotiator?
Get an itemized bill. It’ll help you understand the price. Plus, especially in a hospital setting, they may knock down the costs because you asked.
Know what competitors are charging. This will help you set your target price. Much like asking for an itemized bill, this information is the source of your power.
Don’t worry about other people’s feelings. I’m not saying be rude, but this is business. Who cares if the lady from the phone company thinks you’re pushy? You’re not here to make friends, you’re here to save money. Ask politely and keep asking.
Answers have been edited for length and clarity.
Money Win
“I found out that two peers were offered raises and bonuses while I was out on maternity leave. It took me six months, but I was able to secure a 29% raise in take-home pay and a bonus structure — all while raising a kiddo under one.” — Sarah H (MN). The bag? Secured. We knew you could do it.
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Investment Piece
You work hard for your money, and we’re here to help you spend it wisely. Each week, we’re asking an influential woman to tell us about a purchase they consider a worthy investment. Ahead, Chrissy Rutherford, a full-time content creator, diversity and inclusion consultant, and founder of FWD JOY, fills us in on her pick.
Tell us about a recent investment purchase.
I just got back from Copenhagen Fashion Week, and I always stop at the Acne Archive, a very chic outlet store, whenever I'm in a Scandinavian country. I don’t really throw a lot of money around on trendy clothes. I know what I like, and if I’m spending a lot of money on a piece, it’s because I know I’m going to wear it. I've been in the market for a nice, black leather blazer and found one at the store (Psst… here’s a similar one that we found). I knew I had to have it as soon as I tried it on.
How much did you spend on it?
Just over $1,000.
Why do you consider it a worthy investment?
If you take care of leather, it will last a lifetime. This blazer is also a classic cut, so I know it’ll never feel out of style.
Answers have been edited for length and clarity.
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